Warranty

1 Year Product Warranty

Your Vanilla product is automatically covered by this warranty for 1 year from the date of purchase against material or manufacturing defects....

The warranty can be used by the owner of the product at any given time within the warranty period as long as the original proof of purchase can be presented.



All manufacturing faults on the chassis, carrycot, seat unit framework, and wheels
Zippers and touch fasteners (manufacturing fault only)
Colour fastness of all fabrics (manufacturing fault only)
All harness straps (manufacturing fault only)



In case of use or purpose other than described in the instruction manual
If the product is submitted for repair through other channels that is not approved or authorised by us
Corrosion or rust on the wheels, chassis and other metal components due to environmental conditions like humidity, salt spray, ice or snow or due to poor maintenance
Tyre punctures
Transport damage
Normal wear and tear, accidental damage, and damage caused by improper use, negligence, misuse or by not following the maintenance instructions

We're excited about Vanilla pushchairs

A lot of customers in many countries use Vanilla.